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How towetoto Handles Your Personal Information

Your account data — including the wallet details you connect through DANA, OVO, or GoPay — is handled with clear boundaries and minimal collection. This page sets out exactly what we collect, why we collect it, and what you can do about it.

Account data onlyDANA, OVO, GoPay wallet privacyYour right to accessNo unnecessary retentionContact us to update or remove

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to exercise a data right — access, correction or deletion — or if you have a question about how your wallet details are stored, our support team handles privacy requests directly. Use any of the channels below to get a response from the team that manages account data.

Team online

Live Chat

Open the live chat window from your account dashboard to raise a privacy request. The team can pull up your data record and walk you through your options in real time.

Email Support

Send a written privacy request to our support email address. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay — so we can locate your record quickly.

Account Help Centre

The Help Centre inside your account dashboard has a dedicated privacy section where you can submit a data access or correction form without needing to contact support directly.

What This Privacy Policy Covers and Why

towetoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with towetoto, we collect the information needed to verify your identity, process transactions, and keep your account secure. That typically includes your name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay when you make a deposit or

1
request a withdrawal. We do not collect more than what your account activity requires. Data shared with third-party payment processors — such as the wallet providers you use — is subject to their own privacy terms, and we encourage you to read those separately. We retain
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your account data for as long as your account remains active and for a reasonable period after closure, in line with applicable regulations where local law permits. You can request a summary of what we hold about you, ask us to correct inaccurate details, or raise
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a deletion request through our support channel. We do not sell your personal data to advertisers or unrelated third parties. Availability of certain account features depends on your region and local law. Players in Bandung and elsewhere across Indonesia are served under the same data-handling principles
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described here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our data practices are built around four principles: collect only what the account requires, secure what we hold, give you clear access to your own record, and delete data when retention is no longer necessary. Each principle has a concrete process behind it, not just a policy statement.

Account Security

Your login session uses token-based authentication, and wallet details for DANA, OVO, and GoPay are stored in encrypted form. We do not display full wallet numbers in your account interface after verification is complete.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. We do not use advertising cookies or share cookie data with third-party marketing networks.

Data Retention

Active account data is retained while your account is open. After account closure, we keep records only for the period required under applicable rules where local law permits, then delete or anonymise them.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct it, or ask us to delete it. Submit the request through live chat or our support email and we will respond within a reasonable timeframe.

Common Questions About Your Privacy on towetoto

These are the questions we hear most often about how personal data is handled on the platform. If your question is not covered here, our support team can address it through live chat or email.

We collect your name, contact details, and the wallet identifier for the payment method you register — DANA, OVO, or GoPay. We do not collect data beyond what your account and transaction activity requires.

Your wallet reference is stored in encrypted form for transaction processing. After verification, the full wallet number is not visible in your account interface, only a masked reference is shown.

Yes. Submit a data access request through live chat or support email, including your registered account name. We will compile and send you a summary of the personal data we hold within a reasonable timeframe.

Contact our support team via live chat or email with a deletion request. We will process it in line with applicable retention rules where local law permits, then confirm once the deletion is complete.

We share data only with the payment processors needed to complete your transactions — DANA, OVO, GoPay — and only the minimum required. We do not sell personal data to advertisers or unrelated external parties.

Open a correction request through the Help Centre inside your account dashboard, or contact support directly via live chat. Provide the specific detail that needs updating and we will action it promptly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoThunder Zeus Slots InfoTowetoto Glossary

How towetoto Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Account Data

Account Security

Cookie Use

Data Retention

Your Access Rights

Common Questions About Your Privacy on towetoto

01 What personal data does towetoto collect when I create an account?

02 Is my DANA, OVO, or GoPay wallet number stored on the platform?

03 Can I request a copy of the data towetoto holds about me?

04 How do I ask towetoto to delete my account data?

05 Does towetoto share my data with third parties?

06 How do I update incorrect personal details on my account?

Privacy Policy

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